Delivery Information

• Most of products in our catalogue are made to order. We do not hold stock of our finished furniture items. See manufacturing times below.
• Our furniture is supplied in part form which requires self-assembly at home or office. (Instructions provided)

• If picking up from our factory, items are supplied in part form with parts bundled together or ease of handling. Our products are not packed in boxes, so please ensure to bring any packing materials that will be needed such as blankets or cardboard.
• If you require interstate delivery, we send out our furniture flat packed on a pallet and sent to you in one pack that needs to be opened when it gets to your home / office. The parts will be in manageable bundles to make it easy to carry inside. However there needs to be someone home during business hours, and delivery company asks that preferably someone be available to help the driver unload. We always request that the courier ring you prior to delivery to make sure someone is home. If they do come without ringing and leave a card, please contact them to arrange the redelivery. If nobody can be home during business hours, please contact us to discuss what other delivery arrangements can be arranged.
• If collecting from a interstate depot location, as above that our furniture will be sent flat packed on a pallet If you have a ute or trailer the depot will be able to load for you by forklift, or otherwise you will need to open the pallet at the depot and load the part bundles loaded into your car. Note many of our furniture items have long parts that you will need a wagon or 4wn style are that you can put the rear seats down. Pickup must be made within 6 days (including the day of arrival at the depot), or the depot will charge storage fees.
  

• Pick-up from factory
• Flat Rate Delivery - (Melbourne Metro Area only - within 50km of CBD, up to 5 items)
• Courier Delivery to Door - To most locations Australia wide
• Pickup From Courier Depot and Save! - Australia wide locations available including metro and regional. See here for locations. 
• Delivery & assembly service - Contact us for availability. (Service available for Melbourne Metro Customers only.)

Delivery Pricing:

• Free Pick-up from Factory
• Flat delivery rate of $132.00 (inc. GST) is available for Melbourne Metro locations and up to 5 items only.
• Courier Delivery to Door - Price varies on product weight and delivery location - Use calculator on product page or "view cart" page for multiple products.
• Pickup From nearest depot - Please use calculator on product page or "view cart" page for multiple products, to show nearest pickup depot location and the pricing.
  

• Pickup must is only available during business days only.
• Factory is usually open 10:00am - 5:00pm Monday - Thursday. Fridays by appointment.
• Prior arrangement is always best to make sure your order is ready for you when you come.
• Other times may be available for pickup by arrangement.
• Pickup must be arranged within 1 week of order being ready.

• Our manufacturing times are vary depending on work schedule. Please check product page for specific estimated manufacturing times.
• For interstate deliveries please allow extra time for transit to your location.